Our technical support team is ready to assist you with any question you may have every weekday. Feel free to call or send us an e-mail. All questions are equally important to us.
Here we answer the most common questions about domains and transfers of domains. You can always contact customer support if you can't find the answer here.
Who owns the domain I register with Mild Media?
You do! You also have the right to move it to any registrar whenever you want.
How do I move the domain to Mild Media?
There are several ways to move/forward the domain. First, you can either make a complete move to us or just forward it to our web hosting.
If you choose to move your domain to us, we will pay for the domain as we always include a domain in the license. It's only in very specific cases someone might choose not to do so. We need an "auth code" or "authorization code" for the domain to move it to us. You can get this code from your old registrar.
If, for any reason, you want to keep your old registrar but host your website with us, you should change the name servers for your domain to ns1.mildmedia.se and ns2.mildmedia.se.
Can I just move the website to you but have my email elsewhere?
Which domains can I register with you?
We can register any type of domain!
How much does an extra domain name cost?
Additional domain names start at 100 SEK/year, depending on the domain.
How long does it take before a domain transfer is completed?
For .se domain names, it usually takes around 5 hours until your new website is online after the transfer is initiated. For .com, it can take up to 10 days, but it's usually much faster.